Nanaimo, Get Pumped about Saving on Your Energy Costs!

The Comfort Group sells, installs, and services products from Lennox®, a world leader in heat pump technology. With their advanced fan coils and controls (thermostats), these heat pumps are some of the most efficient ways to heat and cool your home or business. For a free estimate, call The Comfort Group today! Services are available from Campbell River, south to Duncan, and west to Port Alberni.


Ductless mini-split heat pumps are also available. We service all makes and models of heat pumps.


Understanding Efficiencies (SEER & HSPF)

Similar to the MPG rating of automobiles, the higher a heat pump’s SEER (seasonal energy efficiency ratio) or HSPF (heating seasonal performance factor), the more energy efficient the unit will be. To maximize your comfort and efficiency, we recommend combining a heat pump with a furnace in a dual-fuel system setup.


Our featured Lennox® heat pumps include:

XP25 Heat Pump

  • Efficiency ratings of up to 23.50 SEER and 10.20 HSPF—nearly twice as efficient as a standard heat pump.
  • SunSource® solar-ready option—allows you to add solar modules and create a solar powered system that generates electricity for your heat pump and more, reducing energy consumption and utility costs.
  • icomfort™-enabled technology—allows the heat pump, when installed with the easy-to-use programmable icomfort Touch Touchscreen Thermostat, to exchange information and make adjustments as needed to optimize performance and efficiency.*
  • Energy Star® qualified—meets or exceeds EPA guidelines for energy efficiency.
  • This product has been designated as one of the Most Efficient Energy Star® qualified products in 2013. Products that recognized as “Most Efficient” by Energy Star® prevent greenhouse gas emissions by meeting rigorous energy efficiency performance levels set by the U.S. Environmental Protection Agency.
  • icomfort™-enabled technology—allows the heat pump, when installed with the easy-to-use programmable icomfort Wi-Fi® Touchscreen Thermostat , to exchange information and make adjustments as needed to optimize performance and efficiency.**
  • Dual-fuel capability—can be combined with a gas furnace to enhance comfort and fuel efficiency by alternating between electric and gas heat, optimizing energy use and minimizing heating costs.
  • Additional federal, state and local tax rebates and incentives may be available with a SunSource solar installation.***
  • Silent Comfort™ technology—delivers sounds levels as low as 58dB, up to 50% quieter than a standard heat pump.
  • Silent Comfort™ Fan Grille—uses patent-pending, vortex-suppression technology to reduce sound of airflow exiting unit, providing a quieter environment outside your home.
  • Insulated compressor compartment—minimizes operating sounds with innovative materials and industry-leading, vibration-isolating mounts.
  • Precise Comfort™ technology adjusts fan speed, heat and airflow capacity in increments as small as 1% for the ultimate in temperature control.
  • Climate IQ™ technology—modifies system output depending on geographical area to deliver greater comfort and humidity control.
  • Variable-speed inverter controlled motor—provides a quiet and consistent flow of air for an ideal balance of temperature and humidity in your home.
  • Renewable energy resource—delivers environmental benefits when upgraded to a SunSource® Home Energy System that turns solar energy into electricity for your home.
  • Chlorine-free R-410A refrigerant—provides exceptional comfort without exacting a costly environmental toll.
  • PermaGuard™ cabinet—heavy-gauge, galvanized steel construction, louver coil guard, baked-on powder finish and durable zinc-coated steel base provide long-lasting protection against rust and corrosion.
  • SmartHinge™ louver design—allows quick, easy access to interior components from all sides for cleaning and maintenance. Protects coils from damage and provides clean appearance.


Download the XP25 Heat Pump brochure (PDF).

XP21 Heat Pump

  • Efficiency ratings of up to 19.00 SEER and 9.50 HSPF—nearly twice as efficient as a standard heat pump.
  • SunSource® Solar-Ready option—allows you to add solar modules and create a solar powered system that generates electricity for your heat pump and more, reducing energy consumption and utility costs.
  • icomfort™-enabled technology—allows the heat pump, when installed with the easy-to-use programmable icomfort Touch Touchscreen Thermostat, to exchange information and make adjustments as needed to optimize performance and efficiency.*
  • Energy Star®-qualified—meets or exceeds EPA guidelines for energy efficiency.
  • High-efficiency outdoor coil—provides exceptional heat transfer and low air resistance for high-efficiency operation that can lower your cooling bills.
  • Dual-fuel capability—can be combined with a gas furnace to enhance comfort and fuel efficiency by alternating between electric and gas heat, optimizing energy use and minimizing heating costs.
  • The most quiet and efficient heat pump you can buy.
  • Sound levels as low as 67dB.
  • SilentComfort™ fan grille—uses patent-pending, vortex-suppression technology to reduce sound of airflow exiting unit, providing a quieter environment outside your home.
  • Precision-molded compressor sound cover—minimizes operating sounds.
  • Insulated compressor compartment—minimizes operating sounds with innovative materials and industry-leading, vibration-isolating mounts.
  • Dependable two-stage scroll compressor with Silent Comfort technology—operates at low stage most of the time for quieter, more efficient performance.
  • Humiditrol® whole-home dehumidification system** compatible—allowing the system to manage the moisture in your home's air for greater comfort and improved indoor air quality.
  • Renewable energy resource—delivers environmental benefits when upgraded to a SunSource® Home Energy System that turns solar energy into electricity for your home.
  • Chlorine-free R-410A refrigerant—provides exceptional comfort without exacting a costly environmental toll.
  • SilentComfort™ Outdoor Fan Motor with Composite Fan Blades—provides extremely reliable starting and running performance, even under the harshest outdoor conditions.
  • SmartHinge™ louvered design—allows quick, easy access to interior components from all sides for cleaning and maintenance. Protects coils from damage and provides clean appearance.
  • Durable steel cabinet—made to last with superior high-quality, pre-painted steel and textured finish. Tested to withstand the harshest environments.
  • 10-Year Limited Warranty on compressor and covered components.


*icomfort™ Touch Touchscreen Thermostat must be installed with an icomfort-enabled indoor unit for maximum performance.
**Must be accompanied by either a variable speed air handler or furnace and the ComfortSense® 7000 Series touchscreen thermostat.

Download the XP21 Heat Pump brochure (PDF).

XP17 Heat Pump

  • The quietest and most efficient single-stage heat pump you can buy!
  • Sound levels as low as 62 dB—it would take 40 XP17s to equal the sound from one typical air conditioner.
  • Efficiency ratings of up to 17.70 SEER and 9.50 HSPF—can save you hundreds of dollars a year, compared to a standard heat pump.
  • SunSource® Solar-Ready option—allows you to add solar modules and create a solar powered system that generates electricity for your air conditioner and more, reducing energy consumption and utility costs.
  • icomfort™-enabled technology—allows the air handler, when installed with the easy-to-use programmable icomfort Touchscreen Thermostat™, to exchange information and make adjustments as needed to optimize performance and efficiency.*
  • Energy Star® qualified—meets or exceeds EPA guidelines for energy efficiency.
  • High-efficiency outdoor coil—provides exceptional heat transfer and low air resistance for high-efficiency operation.
  • Dual-fuel capability—can be combined with a gas furnace to enhance comfort and fuel efficiency by alternating between electric and gas heat, optimizing energy use and minimizing heating costs.
  • SilentComfort™ fan grille—uses patent-pending, vortex-suppression technology to reduce sound of airflow exiting unit, providing a quieter environment outside your home.
  • Precision-molded compressor sound cover—minimizes operating sounds.
  • Dependable scroll compressor with Silent Comfort technology—provides smooth, efficient and reliable operation.
  • Humiditrol® whole-home dehumidification system**-compatible—allowing the system to manage the moisture in your home's air for greater comfort and improved indoor air quality.
  • Renewable energy resource—delivers environmental benefits when upgraded to a SunSource® Home Energy System that turns solar energy into electricity for your home.
  • Chlorine-free R-410A refrigerant—provides exceptional comfort without exacting a costly environmental toll.
  • SilentComfort™ outdoor fan motor with composite fan blades—provides extremely reliable starting and running performance, even under the harshest outdoor conditions.
  • SmartHinge™ louvered design—allows quick, easy access to interior components from all sides for cleaning and maintenance. Protects coils from damage and provides clean appearance.
  • Durable steel cabinet—made to last with superior high-quality, pre-painted steel and textured finish. Tested to withstand the harshest environments.
  • 10-Year Limited Warranty on compressor and covered components.


*icomfort™ Touch Touchscreen Thermostat must be installed with an icomfort-enabled indoor unit for maximum performance.
**Must be accompanied by either a variable speed air handler or furnace and the ComfortSense® 7000 Series touchscreen thermostat.

Download the XP17 Heat Pump brochure (PDF).

XP14 Heat Pump

  • Efficiency ratings of up to 16.00 SEER and 9.50 HSPF—can save you hundreds of dollars a year, compared to a standard heat pump.
  • Energy Star® qualified—meets or exceeds EPA guidelines for energy efficiency.
  • High-efficiency outdoor coil—provides exceptional heat transfer and low air resistance for high-efficiency operation.
  • Dual-fuel capability—can be combined with a gas furnace to enhance comfort and fuel efficiency by alternating between electric and gas heat, optimizing energy use and minimizing heating costs.
  • Sound levels as low as 71 dB—much quieter than a standard heat pump.
  • Dependable scroll compressor—provides smooth, efficient and reliable operation.
  • Designed to work with the Humiditrol® whole-home dehumidification system.*
  • Chlorine-free R-410A refrigerant—provides exceptional comfort without exacting a costly environmental toll.
  • SmartHinge™ louvered design—allows quick, easy access to interior components from all sides for cleaning and maintenance. Protects coils from damage and provides clean appearance.
  • Durable steel cabinet—made to last with an attractive, high-quality textured paint finish.
  • Drainage holes—prevent damaging moisture from collecting inside the basepan.
  • 10-Year Limited Warranty on compressor.
  • 5-Year Limited Warranty on covered components.
  • This product may be eligible for valuable 10-Year Limited Extended Warranty coverage.


*Must be accompanied by either a variable speed air handler or furnace and the ComfortSense® 7000 Series touchscreen thermostat.

Download the XP14 Heat Pump brochure (PDF).

13HPX Heat Pump

  • Efficiency ratings meet or exceed 13.00 SEER and 7.70 HSPF—can save you hundreds of dollars a year, compared to a standard heat pump.
  • High-efficiency outdoor coil—provides exceptional heat transfer and low air resistance for high-efficiency operation.
  • Sound levels—as low as 76 dB.
  • Direct-drive fan—precision-balanced direct-drive outdoor fan is designed to provide quieter operation and longer product life.
  • Dependable scroll compressor—provides smooth, efficient and reliable operation.
  • Designed to work with the Humiditrol® whole-home dehumidification system.*
  • Chlorine-free R-410A refrigerant—provides exceptional comfort without exacting a costly environmental toll.
  • Corrosion-resistant cabinet—protects against rust and corrosion with heavy-gauge, galvanized steel construction and a durable, baked-on finish.
  • Durable louvered coil guard—provides long-lasting coil protection and a clean appearance.
  • 5-Year Limited Warranty on covered components.
  • This product may be eligible for valuable 10-Year Limited Extended Warranty coverage.


*Must be accompanied by either a variable speed air handler or furnace and the ComfortSense® 7000 Series touchscreen thermostat.

Download the 13HPX Heat Pump brochure (PDF).

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