Energy-Efficient Heat Pumps and Air Conditioning Systems


Nanaimo, Get Pumped about Saving on Your Energy Costs!

The Comfort Group sells, installs, and services products from Lennox®, a world leader in heat pump technology. With their advanced fan coils and controls (thermostats), these heat pumps are some of the most efficient ways to heat and cool your home or business. For a free estimate, call The Comfort Group today! Services are available from Campbell River, south to Duncan, and west to Port Alberni.


Ductless mini-split heat pumps are also available. We service all makes and models of heat pumps.


Understanding Efficiencies (SEER & HSPF)

Similar to the MPG rating of automobiles, the higher a heat pump’s SEER (seasonal energy efficiency ratio) or HSPF (heating seasonal performance factor), the more energy efficient the unit will be. To maximize your comfort and efficiency, we recommend combining a heat pump with a furnace in a dual-fuel system setup.


Our featured Lennox® heat pumps include:

XP25 Heat Pump

  • Efficiency ratings of up to 23.50 SEER and 10.20 HSPF—nearly twice as efficient as a standard heat pump.
  • SunSource® solar-ready option—allows you to add solar modules and create a solar powered system that generates electricity for your heat pump and more, reducing energy consumption and utility costs.
  • icomfort™-enabled technology—allows the heat pump, when installed with the easy-to-use programmable icomfort Touch Touchscreen Thermostat, to exchange information and make adjustments as needed to optimize performance and efficiency.*
  • Energy Star® qualified—meets or exceeds EPA guidelines for energy efficiency.
  • This product has been designated as one of the Most Efficient Energy Star® qualified products in 2013. Products that recognized as “Most Efficient” by Energy Star® prevent greenhouse gas emissions by meeting rigorous energy efficiency performance levels set by the U.S. Environmental Protection Agency.
  • icomfort™-enabled technology—allows the heat pump, when installed with the easy-to-use programmable icomfort Wi-Fi® Touchscreen Thermostat , to exchange information and make adjustments as needed to optimize performance and efficiency.**
  • Dual-fuel capability—can be combined with a gas furnace to enhance comfort and fuel efficiency by alternating between electric and gas heat, optimizing energy use and minimizing heating costs.
  • Additional federal, state and local tax rebates and incentives may be available with a SunSource solar installation.***
  • Silent Comfort™ technology—delivers sounds levels as low as 58dB, up to 50% quieter than a standard heat pump.
  • Silent Comfort™ Fan Grille—uses patent-pending, vortex-suppression technology to reduce sound of airflow exiting unit, providing a quieter environment outside your home.
  • Insulated compressor compartment—minimizes operating sounds with innovative materials and industry-leading, vibration-isolating mounts.
  • Precise Comfort™ technology adjusts fan speed, heat and airflow capacity in increments as small as 1% for the ultimate in temperature control.
  • Climate IQ™ technology—modifies system output depending on geographical area to deliver greater comfort and humidity control.
  • Variable-speed inverter controlled motor—provides a quiet and consistent flow of air for an ideal balance of temperature and humidity in your home.
  • Renewable energy resource—delivers environmental benefits when upgraded to a SunSource® Home Energy System that turns solar energy into electricity for your home.
  • Chlorine-free R-410A refrigerant—provides exceptional comfort without exacting a costly environmental toll.
  • PermaGuard™ cabinet—heavy-gauge, galvanized steel construction, louver coil guard, baked-on powder finish and durable zinc-coated steel base provide long-lasting protection against rust and corrosion.
  • SmartHinge™ louver design—allows quick, easy access to interior components from all sides for cleaning and maintenance. Protects coils from damage and provides clean appearance.


Download the XP25 Heat Pump brochure (PDF).

XP14 Heat Pump

  • Efficiency ratings of up to 16.00 SEER and 9.50 HSPF—can save you hundreds of dollars a year, compared to a standard heat pump.
  • Energy Star® qualified—meets or exceeds EPA guidelines for energy efficiency.
  • High-efficiency outdoor coil—provides exceptional heat transfer and low air resistance for high-efficiency operation.
  • Dual-fuel capability—can be combined with a gas furnace to enhance comfort and fuel efficiency by alternating between electric and gas heat, optimizing energy use and minimizing heating costs.
  • Sound levels as low as 71 dB—much quieter than a standard heat pump.
  • Dependable scroll compressor—provides smooth, efficient and reliable operation.
  • Designed to work with the Humiditrol® whole-home dehumidification system.*
  • Chlorine-free R-410A refrigerant—provides exceptional comfort without exacting a costly environmental toll.
  • SmartHinge™ louvered design—allows quick, easy access to interior components from all sides for cleaning and maintenance. Protects coils from damage and provides clean appearance.
  • Durable steel cabinet—made to last with an attractive, high-quality textured paint finish.
  • Drainage holes—prevent damaging moisture from collecting inside the basepan.
  • 10-Year Limited Warranty on compressor.
  • 5-Year Limited Warranty on covered components.
  • This product may be eligible for valuable 10-Year Limited Extended Warranty coverage.


*Must be accompanied by either a variable speed air handler or furnace and the ComfortSense® 7000 Series touchscreen thermostat.

Download the XP14 Heat Pump brochure (PDF).

XP20 Heat Pump

Overview: The Elite® Series XP20 variable-capacity heat pump is a high-efficiency heat pump with true variable capacity.

Features: The XP20 offers variable-capacity operation, meaning it can adjust heating and cooling output like a dimmer switch to perfectly match your comfort needs to your energy use. This also helps control humidity with exacting precision.


Download the XP20 Heat Pump brochure (PDF).

SL18XP1 Heat Pump

Overview: The quietest and most efficient single-stage heat pump you can buy.

Features: With a SEER of up to 18.50 and an HSPF of up to 10.20, the SL18XP1 can save you hundreds of dollars per year in energy bills through all types of weather.


Download the XP18XP1 Heat Pump brochure (PDF).

Cool Down Your Energy Bills with Lennox®

Get all the comfort—without the high energy bills with quality Lennox® air conditioners from The Comfort Group. We currently feature the award-winning XC15 and the money-saving XC21 models. Both are Energy Star®-rated for their efficiency.


We install, service, and repair all air conditioner makes and models. Services are available to Nanaimo, Parksville, Courtney, Port Alberni, Duncan, and the surrounding areas. For A/C service to your home or business, call The Comfort Group today!


Better for Comfort, Better for the Environment

In replacing the ozone-depleting R-22 formula, Lennox's latest air conditioners use chlorine-free R410A refrigerants. As the cost of servicing R-22 type appliances is expected to rise, making the switch to R410A air conditioners and heat pumps may save you a bundle in the long run.


Choose a Model that’s Right for You

XC21 Air Conditioner

  • The Lennox® XC21 model is the most efficient central air conditioner you can buy, with features including:
  • Efficiency ratings of up to 21.00 SEER—can save you hundreds of dollars a year, compared to a standard air conditioner.
  • SunSource® Solar-Ready option—allows you to add solar modules and create a solar powered system that generates electricity for your air conditioner and more, reducing energy consumption and utility costs.
  • icomfort™-enabled technology—allows the air conditioner, when installed with the easy-to-use programmable icomfort Touch Touchscreen Thermostat, to exchange information and make adjustments as needed to optimize performance and efficiency.*
  • Energy Star® qualified—meets or exceeds EPA guidelines for energy efficiency.
  • High-efficiency outdoor coil—provides exceptional heat transfer and low air resistance for high-efficiency operation.


*icomfort™ Touch Touchscreen Thermostat must be installed with an icomfort-enabled indoor unit for maximum performance.

**Must be accompanied by either a variable speed air handler or furnace and the ComfortSense® 7000 Series touchscreen thermostat.

Download the XC21 Air Conditioner brochure (PDF).

XC14 Air Conditioner

  • Efficiency ratings of up to 16.20 SEER—can save you hundreds of dollars a year, compared to a standard air conditioner.
  • Energy Star®-qualified—meets or exceeds EPA guidelines for energy efficiency.
  • High-efficiency outdoor coil—provides exceptional heat transfer and low air resistance for high-efficiency operation.
  • This product qualifies for a tax credit.**
  • Sound levels as low as 70dB—much quieter than a standard air conditioner.
  • Precision-engineered scroll compressor—special compressor sound-dampening system assures smooth, quiet operation.
  • Precision-balanced direct-drive fan—delivers quiet operation.
  • Precision-balanced direct-drive fan—delivers quiet operation.Designed to work with the Humiditrol® whole-home dehumidification system.*
  • Chlorine-free R-410A refrigerant—provides exceptional comfort without exacting a costly environmental toll.


Download the XC14 Air Conditioner brochure (PDF).

XC13 Air Conditioner
Energy Efficiency

  • Efficiency ratings of up to 15.50 SEER—can save you hundreds of dollars a year, compared to a standard air conditioner.
  • Energy Star® qualified—meets or exceeds EPA guidelines for energy efficiency.
  • High-efficiency outdoor coil—provides exceptional heat transfer and low air resistance for high-efficiency operation.


Quiet Operation

  • Sound levels—as low as 74 dB


Home Comfort

  • Dependable scroll compressor—provides smooth, efficient and reliable operation.
  • Designed to work with the Humiditrol® whole-home dehumidification system.**


Environmental Responsibility
Chlorine-free R-410A refrigerant—provides exceptional comfort without exacting a costly environmental toll.


Reliable Performance

  • PermaGuard™ Cabinet—heavy-gauge, galvanized steel construction, louver coil guard, baked-on powder finish and durable zinc-coated steel base provide long-lasting protection against rust and corrosion.
  • SmartHinge™ louver design—allows quick, easy access to interior components from all sides for cleaning and maintenance.
  • Protects coils from damage and provides clean appearance.
  • Drainage holes—prevent damaging moisture from collecting inside the base pan.


Download the XC13 Air Conditioner brochure (PDF).

13ACX Air Conditioner

  • Efficiency rating meets or exceeds 13.00 SEER—can save you hundreds of dollars a year, compared to a standard air conditioner.
  • High-efficiency outdoor coil—provides exceptional heat transfer and low air resistance for high-efficiency operation.
  • Sound levels—as low as 76 dB.
  • Direct-drive fan—precision-balanced direct-drive outdoor fan is designed to provide quieter operation and longer product life.
  • Dependable scroll compressor—provides smooth, efficient and reliable operation.
  • Designed to work with the Humiditrol® whole-home dehumidification system.*
  • Chlorine-free R-410A refrigerant—meets the EPA's most stringent environmental guidelines.
  • Corrosion-resistant cabinet—protects against rust and corrosion with heavy-gauge, galvanized steel construction and a durable, baked-on finish.
  • Durable louvered coil guard—provides long-lasting coil protection and a clean appearance.
  • 5-Year Limited Warranty on covered components.


Download the 13ACX Air Conditioner brochure (PDF).

Aire-Flo® 13 SEER Air Conditioner

  • 13 SEER
  • Uses non-ozone-depleting R-410A refrigerant.
  • Compressor motor designed for quiet, reliable and efficient operation.
  • Corrosion-resistant cabinet made with strong, heavy-gauge pre-painted steel.
  • Tested for leaks and proper operation at the factory to ensure faultless performance.
  • Precision-balanced, direct-drive fan sends hot air and noise up and away from your home.
  • Condenser coil and fan system designed with copper tubes and louvered fins for maximum heat transfer capability.
  • 5-year limited warranty on compressor and remaining components.
  • This product may be eligible for valuable 10-year Limited Extended Warranty coverage.


Download the Aire-Flo 13 SEER Air Conditionerbrochure (PDF).

SL18XC1 Air Conditioner

Overview: The quietest and most efficient single-stage air conditioner you can buy.

Features: Since it offers a SEER efficiency rating of up to 18.50, the SL18XC1 can save you hundreds of dollars per year in energy bills, even throughout the hottest summers. Energy Star® qualified—meets or exceeds EPA guidelines for energy efficiency.


Download the SL18XC1 Air Conditioner brochure (PDF).

XC20 Air Conditioner

Overview: Part of the Lennox Elite® Series, this is a high-efficiency air conditioner with true variable capacity.

Features: The XC20 offers variable-capacity operation, meaning it can adjust cooling output like a dimmer switch to perfectly match your comfort needs to your energy use. This also helps control humidity with exacting precision. Energy Star® qualified—meets or exceeds EPA guidelines for energy efficiency.


Download the XC20 Air Conditioner brochure (PDF).

ML14XC1 Air Conditioner

Overview: One of the Lennox Merit® series, this is an efficient, durable single-stage air conditioner.

Features: The ML14XC1 air conditioner is designed for smart energy use, and designed to last. Efficiency ratings of up to 16.00 SEER mean the ML14XC1 can reduce utility bills without any compromise in comfort. It may also make you eligible for local utility rebates. Energy Star® qualified—meets or exceeds EPA guidelines for energy efficiency.


Download the ML14XC1 Air Conditioner brochure (PDF).

EL16XC1 Air Conditioner

Overview: Enjoy high-efficiency performance from this member of the Lennox Elite® series.

Features: The EL16XC1 air conditioner is built to perform and save energy. With efficiency ratings of up to 17.00 SEER, it can help save you hundreds of dollars every year on your utility bills, compared to older units. It may even help you qualify for energy rebates. Energy Star® qualified—meets or exceeds EPA guidelines for energy efficiency.


Download the EL16XC1 Air Conditioner brochure (PDF).

Portable Air Conditioners

  • Auto evaporation function—Allows continuous operation without inconvenience of water removal
  • Easy Access Air Filter—The filter is simple to locate and remove, making the typically difficult task of cleaning it simple.
  • Window exhaust kit included—Kit arranges exhaust to be let out through the window so there's no need to install a vent.
  • If your room has a heat source such as direct sunlight or computer servers, the AC coverage area may be reduced. The AMICO AP14000 portable air conditioner is designed to condition rooms up to 500 sq. ft.


Key Features

  • High-Efficiency Rapid Cooling - 14,000 BTU
  • Quiet Indoor Operation w/ Multiple Fan Speeds
  • Vivid Digital LCD Display w/ Digital Thermostat
  • Wireless Remote Control
  • Programmable On/Off Timer
  • Built-In Dehumidifier
  • All-Around Casters for Maximum Portability
  • 14,000 BTU Cooling Power
  • Self-Evaporative
  • Directional Air Discharge Louvers
  • All Round Casters for Mobility
  • Built-In Water Tray or Extended Water Tube for Continuous Drainage
  • Dehumidifies for Personal Comfort
  • Washable Air Filter
  • Full Thermostat Control
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