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Water Heaters
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Water Heater Services in Nanaimo

Conventional & Tankless Repairs, Maintenance, & Installations in Parkville, Vancouver Island, & Beyond

If you are tired of cold showers, lukewarm dishwater, or high utility bills from an aging water heater, it may be time to upgrade to a new, energy-efficient system. While a conventional water heater can last about 8-12 years, and tankless models up to 20 with proper maintenance, it may be more cost-effective to replace an aging unit. 

At The Comfort Group, our technicians start with a thorough assessment of your current unit to find and fix any issues. If the problem can’t be solved by replacing a worn-out or malfunctioning part, or if your water heater is nearing the end of its lifespan, we can recommend a new unit that will fit your household’s needs and budget.  

We always prioritize honesty, providing upfront pricing, free estimates, and product warranties, so you can feel confident in the value and quality of our work. Our flexible financing options and payment plans make it easy to get top-notch service without breaking the bank. Plus, our 24/7 availability means you're never left waiting during an emergency – we’re always just a phone call away.

Call (778) 949-5545 to schedule your water heater services in Nanaimo and the surrounding areas.

What Is a Tankless Water Heater?

A tankless water heater, also known as an on-demand water heater, is an energy-efficient appliance that heats water directly without the need for a storage tank. When you turn on the hot water tap, cold water travels through a pipe into the unit. An electric element or gas burner then heats the water as it passes through, providing a continuous supply of hot water. This means you don't have to wait for a storage tank to fill up with enough hot water, making it an ideal solution for bigger households.

One of the primary benefits of tankless water heaters is their energy efficiency. Since they only heat water as needed, they avoid the energy losses associated with traditional water heaters that continuously maintain a tank of hot water. This can lead to significant savings on your utility bills over time. Additionally, tankless water heaters tend to have a longer lifespan compared to their traditional counterparts and take up less space, offering more flexibility for installation.

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The The Comfort Group Difference

Certified Technicians Providing Exceptional Service
  • Genuine Service
    All our services are backed by guarantees to leave you happy in your home.
  • Fast & Reliable

    We offer true twenty-four-hour service.

  • Tried & True

    We have over 20 years of experience in serving local homes and families.

  • Certified Expertise

    All of our technicians go through extensive training and background checks.

  • Friendly Faces

    Locally based and operated, we appreciate our role in our community.

  • Real Reviews
    We have a 4.7 star rating on Google and an 89% rating on HomeStars.

Servicing Conventional Water Heaters

While tankless units offer numerous benefits, they are not right for everyone. A conventional water heater may be better for smaller households with less hot water demand, for example. They also have a lower initial cost, are easier to install, and are tried-and-true technology that can provide years of hot water.  

Our technicians at The Comfort Group can help you determine if a tankless or conventional water heater is the right choice for your home. We provide comprehensive installation, maintenance, and repair services for all units to help you make the most of your water heater. Whether you're looking to upgrade your current system or need assistance with a new installation, we can guide you through the entire process. 

Trade in Your Water Tank

The Comfort Group can help you upgrade your water heater for less. With up to $1,200 in dealer rebates and financing plans that fit your budget, we can help you find the right unit for your home. No two homes are the same and we’d love to help you find the solution that fits your unique needs. 

Common Water Heater Issues

When to Call for Repairs

Every water heater will need servicing over the course of its lifetime. While regular maintenance, such as flushing the tank annually, can help prevent issues, ensuring a steady flow of hot water may require repairs. 

Call The Comfort Group if you notice any of the following: 

  • Insufficient hot water due to thermostat failure, broken heating elements, or sediment buildup
  • Water leakage from loose connections, faulty valves, or corroded tanks
  • Strange noises, such as popping or banging sounds, indicating sediment buildup or high water pressure
  • Rust-coloured water, suggesting corrosion within the tank or pipes
  • Pilot light issues in gas heaters, potentially caused by thermocouple problems or gas supply interruptions

We offer same-day assistance, weekend appointments, and 24/7 emergency services to help make sure your water heater issue gets the prompt attention it deserves. Our goal is to minimize disruption and prevent larger, more expensive problems from developing. 

Schedule your water heater service in Nanaimo, Parkville, Vancouver Island, or the surrounding communities today. Call The Comfort Group or contact us online for a free estimate.

What Homeowners Have To Say About Us

4.7 Stars On Google From Over 650 Homeowners
    “I am treated with respect and integrity.”
    “The Comfort Group has been reliable and offers professional heating and cooling services. Specifically, the technician Casey is knowledgeable and trustworthy and I always feel like I am treated with respect and integrity.”
    - Ava
    “Back up and running in no time!”
    “Seth from the Comfort Group did an awesome job! He was able to quickly figure out what was wrong with our heat pump and move forward with a fix to get it back up and running in no time!”
    - Steven H.
    “Exceeded my expectations in every way possible”
    “I highly recommend The Comfort Group and Dakota to anyone in need of HVAC services. They exceeded my expectations in every way possible, and I will definitely be using their services again in the future.”
    - Gord S.
    “True professionals.”
    “The workers were friendly and listened to us - true professionals. They even stayed late to finish the work to avoid leaving us without heat in a predicted snow storm due later that night.”
    - Don B.
    “Will not stop until the problem is solved”
    “We have been using Comfort Group for our heat pump since 2010. Greg Hall has been our go-to technician since 2017. We have always been very satisfied with Greg's work and expertise that we ask for him every time we have service performed.”
    - Alain M.
    “Extremely knowledgeable and proficient.”
    “He’s always able to provide us with sound advice, and we can always rely on the information, service, and overall experience he is able to provide via the Comfort Group!”
    - Evan S.
    “I was very impressed.”
    “He was able to clearly explain the issue and fix it as well. I was very impressed and would recommend this company!”
    - Courtney F.
    “Great job, very professional.”
    “Vasyl and Ivan were great. They arrived on time, explained step by step what they would be doing and how long it would take. Great job, very professional. Thank you both.”
    - Susan W.
Contact The Comfort Group Today The Pros At The Comfort Group Are Ready To Help

A member of our team will be in touch shortly to confirm your contact details or address questions you may have.

The Comfort Group Not Too Hot, Not Too Cold...Just Right
4385 Boban Dr Nanaimo, BC V9T 5V9
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425 Stanford Ave #101, Parksville, BC V9P 2N4
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Call Us Today (778) 949-5545
The Comfort Group The Comfort Group
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