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About The Comfort Group

Reliable Heating, Cooling & Plumbing Services Since 2004

At The Comfort Group, we’ve been delivering dependable HVAC and plumbing services across Vancouver Island for over 20 years. Since the beginning, we’ve focused on fast response times, skilled service, and home comfort solutions you can rely on.

From furnace failures and AC issues to plumbing repairs, our team is ready to help—day or night. We offer same-day service, work with all major brands, and prioritize efficiency, convenience, and your peace of mind.

The Comfort Group Plumbing service van parked by a brick home highlighting trusted plumbing, heating & electrical expertise since 2004.

Modern Solutions Backed by Decades of Experience

From early HVAC systems to today’s high-efficiency, smart technologies, The Comfort Group has evolved alongside the industry. Our licensed technicians and plumbers stay current with the latest innovations so we can offer practical, forward-thinking solutions tailored to your needs and budget.

Whether it’s installing a new heat pump, tuning up your furnace, or clearing a clogged drain, we come prepared to do the job right the first time.

Smiling The Comfort Group Plumbing technician standing confidently in front of their green service van, wearing their white issued uniform.

Locally Based. Professionally Driven.

We’re more than a service provider—we’re part of your community. Based in Parksville and serving homeowners throughout Vancouver Island, our team includes dedicated HVAC and plumbing professionals committed to delivering a top-quality experience every time.

With The Comfort Group, you’ll work with certified experts who respect your time, your space, and your comfort.

What Sets The Comfort Group Apart

Same-day repairs and next-day installations

24/7 emergency service available

Licensed, experienced technicians and plumbers

Clear communication and fair, upfront pricing

Solutions tailored to your home and comfort needs

All-in-one expertise: heating, cooling, plumbing & more

Serving Vancouver Island with a proud local presence since 2004

What Homeowners Are Saying

See why homeowners across Vancouver Island count on The Comfort Group for quick, expert service. From emergency repairs to seasonal tune-ups and everyday plumbing needs, we deliver solutions that restore comfort—fast and efficiently.

Peter
05:30 01 May 25
Greg is thorough and knows his stuff. Happy having him and Comfort Group service our systems.Casey and Doug completed a service, were very helpful after in following up with information on the service and with sending reports
Maria
03:17 01 May 25
Great work. Informative and efficient.A pleasure to have the team that installed my system.
Andrew McLachlan
17:49 30 Apr 25
Fast, efficient service. Pleasant technicians who ensured that we understood the best care of our system.
James Bambrick
18:35 25 Apr 25
While not pleased to have a repair required for a one year old furnace due to a defective part,?the service team was polite and efficient.
Antoine Debroize
03:23 12 Apr 25
Cameron has replaced my fireplace and he did a very good job!
Heather
19:57 05 Apr 25
Cameron took care of our seasonal maintenance and we were very pleased with the care he took. Cameron explained options to mitigate allergies and provided information on different filters. We will see you again next season!
Stacy Ramsey
23:02 01 Apr 25
I had the crew come out and install a new heat pump system. They were courteous, polite and professional. Kyle walked me through the whole set up without making me feel like a dummy. Most welcomed. After they left, you would have never known they were here other than the new system. Thank you Kyle and crew!
Loren Perraton
02:57 28 Mar 25
Very thorough, very competent and extremely respectful of our home
Lynn Robison
02:41 28 Mar 25
Great communication & fast service!Thanks Greg!
The Comfort Group Plumbing technician standing by our famous green trucks in a residential neighbourhood.

Areas We Serve

The Comfort Group proudly provides heating, cooling, plumbing, and air quality services to homes throughout Vancouver Island, including:

  • Parksville
  • Nanaimo
  • Qualicum Bay
  • Ladysmith
  • Saltair
  • Chemainus
  • Duncan
  • East Wellington
  • Northfield
  • Lantzville
  • Colvilletown
  • Wellington
  • Campbell River
  • Qualicum Beach

Let’s Get Your Home Back on Track

When your home comfort systems need attention, The Comfort Group is ready to help. We offer 24/7 availability, flexible scheduling, and fast service—because your comfort shouldn’t have to wait.

Call us at (778) 716-2498 or book your service online today.

Two The Comfort Group technicians smiling in front of their green service van, wearing issued jackets during an on-site consultation.